184 Index social work services: explanation of purpose in, 93 group work, 88–90 life stressors and, 92 offered and sought, 92, 96–97 solution-focused questions, 64, 69, 102 spontaneity, for role-plays, 14 stages of change, 64, 70 state government, 22 strategies: communities change, 154–155, 157 conflict-oriented, 155, 161–162 interventions selection, 23, 86, 110, 112 process teaching, 4–7 for student engagement, 13–14 structural positioning, in organizations, 160–161 structure: creation of work, 154 of families, 118–119, 122, 124 organizations rigid authority, 159 students, 3 collaborative work of, 9 course content and methods feedback, 5 Critical Incident Analysis by, 107–108 learning decisions by, 4 lecture method engagement of, 13–14 life-transitional stressor identification by, 108 Record of Service completion by, 107–108 role-plays role reversal, 15 supervision: for ethical and professional behavior, 20, 21, 42 peer, 107 suppressed feelings, 102 symbolic learners, 8 syntheses questions, 9 Task Achievement Scaling, 75–77 teaching approach, 3–4 teaching instruments: Critical Incident Analysis, 17–18, 65, 107–108, 140–142 graphic representations, 18–19, 60, 64–65, 65, 68, 68–69 journal or log, 16–17 Record of Service, 17 written assignments, 18 teaching methods and skills: on anticipatory empathy, 86–88 for assessment, 67–71 on beginnings helping process, 95–99 on client-social worker relationship, 139–142 for cultural competence and diversity-sensitive practice, 56–61 discussion method, 8–12 ecological perspective and, 38–39 in ending phase helping process, 146–147 for environmental stressors, 113–116 for evidence-guided practice, 71–74 on families, 121–127 groups, 132–136 lecture method, 12–14 legislation, regulations, electoral politics, 169–171 for life-modeled practice, 44–50 life transitions, 103–108 for organizations, 162–164 for practice evaluation, 74–78 for preparation or preliminary helping process phase, 86–90 process teaching strategies, 4–7 role-plays, 14–15 social work historical development on, 32–33 technological revolution, 30–32 technology, 47 ethical use of, 20, 21, 42 work displacement from, 30 temporal arrangement, of groups, 84 termination phases, 44, 144–145 terrorism, 30, 32 there and then self-disclosure, 95, 98 thinking-feeling-doing connection, 104, 104, 115–116 third-party payment, 31, 158 TI. See trauma-informed time-limited groups, 84 top-down approach, 154 transactions, 44, 45 transference, 138–139, 140 transgender, 63 transparency, in client-social worker relationships, 139 trauma-focused agencies, 37 trauma-informed (TI) practice, 37, 82, 93, 103, 106, 113 use of self, 6–7, 95, 98 values: incongruence, 41 personal, 20, 21, 41, 42, 46 Venn diagram, 60 verbal behaviors, 67 visual assessments. See graphic representations white privilege, 55–56 women, poverty of, 30 work: collective action and, 154 phases, in life-modeled practice, 49–50 structure creation, 154 technology displacement of, 30 worker-client-environment transactions, 45 working agreement, 95–96 working relationship, in life-modeled practice, 42–43, 48–49 worldview, 41, 52, 53