178 Index blended family, 117, 118 bottom-up approach, 154 boundaries, 41 in family, 121–124 built and natural world, 110, 111, 113 casework evolution, 32 chain of command, in organizations, 158–159 change strategies, in communities, 154–155, 157 charity organization society (COS), 29, 32 Child Protective Services (CPS), 69–70 clarification or elaboration questions, 9, 10 classroom management, 6–7 clients: environment interaction with, 39 helping process participation by, 63 mediation and negotiation for, 23, 24, 113, 121 motivation assessment of, 64 resources for, 32 transactions in environments, 44 client-social worker relationship, 31 active behaviors, 137 avoidance behaviors, 137 flight behaviors, 137 interpersonal stressors and, 139–142 maladaptive patterns and communication in, 137–142 social work skills, 139 teaching methods and skills, 139–142 transference and countertransference, 138–139, 140 transparency, 139 close-ended questions, for course evaluation, 6 coconstruction, of cooperation, 64, 71 Code of Ethics, of NASW: on ethical practice, 20, 40–42, 47 on licensing, agency-based practice and third-party payment, 31 collaborating skills, 111–112, 114, 138 collaboration: interprofessional, 23, 113 as organizational practice skill, 161 in student work, 9 collective action, in communities, 153–154 communication: family patterns of, 119, 124 nonverbal, 82 privileged, 41. See also maladaptive communication and relationships communities: anticipatory empathy and, 157 change strategies, 154–155, 157 collective action in, 153–154 contemporary stressors for, 151 empowerment in, 157 environmental stressors and, 110 ethical considerations for, 157 meaning of, 151 organizations in, 32 practice approaches in, 153, 156–157 social work methods and skills for, 152 competencies, EPAS, 3 for assessment, 22–23, 63, 86, 110, 112, 121, 131, 152–153, 155 for engagement, 22, 86, 152, 155 for ethical and professional behavior, 20–21, 42 for human rights and social, economic, environmental justice, 21, 152, 169 for interventions, 23–24, 103, 113, 121, 132, 145 for practice diversity and difference, 21, 55, 56 for practice evaluation, 24, 66 for practice-informed research and research- informed practice, 21–22, 31 composition, of groups, 84 conflict and disagreement, in family, 119 conflict-oriented strategies, 155, 161–162 connecting skills, 131 contemplation stage of change, 64 contemporary stressors, for communities and neighborhoods, 151 cooperation, coconstruction of, 64, 71 coordinating skills, 111 coping, 35 questions, 64 Corcoran, K., 75 COS. See charity organization society Council on Social Work Education (CSWE), EPAS competencies of, 3, 20–24. See also competencies, EPAS countertransference, 130, 138–139, 140 course evaluations, 6 COVID-19, 157 CPS. See Child Protective Services critical consciousness, 154 Critical Incident Analysis, 17–18, 65 on interpersonal stressors, 140–142 student completion of, 107–108 critical race theory, 54–55, 58 critical thinking, 131 in assessment, 63, 121 on policy practice, 22 for research analysis, 21 CSWE. See Council on Social Work Education cultural competence and diversity-sensitive practice: for age, illness and disability, 54 client internalized identity and, 51–55, 57–58 critical race theory, 54–55, 58 cultural identity, 55, 109 gender and sexual identity, 53 intersectionality, 54 meaning of, 51 microaggressions and, 54, 58 social identity, 58–59, 109 social worker personal life diversity, 56, 59–60 teaching methods and skills for, 56–61 cultural humility, 56 cultural identity, 55, 109 data collection, 22, 23, 43, 63 deductive reasoning, 63, 68 deep ecology, 37 deep poverty, 30