C O N T E N T S vii
Hindsight: Th 80 e Ewing Township Board of Education
Th 84 e Dangers of Bias and the Power of Persuasion
7 The Board’s Commitment to the CEO 88
Putting Tough Love to Work 88
Agreeing on Metrics 89
CEO Feedback 90
Identifying the Gaps 94
Solutions and Action Plans 97
8 Eff ective Board Dynamics:
How Directors Interact as a Team 102
Team Stages and Team Roles 102
Failure of Tough Love: Th 104 e Learning Studio
Formula for Success 106
Know Yourself 107
Control Yourself 107
Know Others 110
Do Something for Others 111
Requirements for Teamwork 111
Th 115e Lead In de pen dent Director
Th 116 e Chief Pro cess Leader
Outstanding Directors 117
Conclusion 120
My Continuing Commitment 122
Epilogue: 2020 Foresight 123
Th 125 e CEO and the Board
Concluding Th 128 ought
Notes 129
Index 135