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C O N T E N T S vii Hindsight: Th 80 e Ewing Township Board of Education Th 84 e Dangers of Bias and the Power of Persuasion 7 The Board’s Commitment to the CEO 88 Putting Tough Love to Work 88 Agreeing on Metrics 89 CEO Feedback 90 Identifying the Gaps 94 Solutions and Action Plans 97 8 Eff ective Board Dynamics: How Directors Interact as a Team 102 Team Stages and Team Roles 102 Failure of Tough Love: Th 104 e Learning Studio Formula for Success 106 Know Yourself 107 Control Yourself 107 Know Others 110 Do Something for Others 111 Requirements for Teamwork 111 Th 115e Lead In de pen dent Director Th 116 e Chief Pro cess Leader Outstanding Directors 117 Conclusion 120 My Continuing Commitment 122 Epilogue: 2020 Foresight 123 Th 125 e CEO and the Board Concluding Th 128 ought Notes 129 Index 135

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