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contents Ac know ledg mentsix 1 The Social Contract 1 A Productive Partnership: Tyco 1 Prescription: Th 5 e Social Contract Commitment to Values 6 Commitment to the Stakeholders 8 Commitment to Risk Assessment 9 Commitment to Transparency 9 Commitment to Coaching 10 Th 11 e Social Contracting Pro cess 2 Tough Love in the Boardroom 14 Practicing Tough love 16 Th 17 e CEO’s Behavioral Style and Leadership Practices Th 18e Or ga ni za tion’s Needs Matching Needs with Leadership 19 Finding the Correct Match Internally 20 Finding the Correct Match Outside the Company 21 CEO Tenure and Company Per for mance 22 Uncertainties of Business Cycles: JetBlue 24

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