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The CEO's Boss: Tough Love in the Boardroom Page 136 (148 of 152)
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136 I N D E X
brainstorming, 48, 49, 51, 98 Coca-Cola Co., 17–18, 19, 20, 43,
Brant, Ryan, 58–60, 61–62, 64–65, 67 69
Breen, Edward D., 2–3, 4, 62, 115 Collins, Jim, 23, 39
Brockner, Joel, 46 Columbia Executive Education, 8, 11,
Buff 46–48, 100 et, Warren, 17–18, 19, 25
Burke, Warner, 42 commitment, 6–9, 85; CEO/board,
business cycles, 19, 34, 74; and 69–70, 88–101; to shareholders, 63, 67,
diagnostics, 54–57; and leadership, 116, 117, 124
30, 41–44, 75; and S curves, 22–24; communication, 45, 46
uncertainties of, 24–29 Congress, U.S., 123
business system, 71, 77–79 congruence, 69; and CEO, 70–71, 79–80;
Butler, Steve, 118 lack of, 82–83
consensus, 13, 104, 114
Capon, Noel, 31, 32 Corcoran, Bob, 39
Cappellas, Michael, 118 credo, 6–9. See also commitment
Cardona, Pablo, 103 culture, corporate, 6, 64, 67, 80;
CEO Alignment Model, 70–80; and defi nition of, 58, 77–78; norms of,
Ewing Township, 80–84, 87 76–77
CEO (Chief Executive Offi cer), 1, 10–11;
alignment of, 41–44, 70–80; Daft , Douglas, 18, 21
assessment of, 90, 93, 121; as board David, James H., 62
chairman, 115–16; and board of decision making, 46; and bias, 85–86;
directors commitment, 69–70, delegating, 48, 52
88–101; and congruence, 70–71, Delta Airlines, 25
79–80; and dysfunction, 22–24, 56; Dervin, Jenny, 26
feedback for, 90–94; leadership of, development, 4, 7, 115; board, 12, 102–6,
16–20, 23–24, 29, 33–34, 74–75, 89–90; 116, 122; CEO, 10–11; employee, 45, 48,
requirements of, 70, 74–77, 89–90; 52–53
and tenure, 22–24. See also directors, outstanding, 117–20
partnership, board/CEO disclosure. See transparency
change, 23, 28, 30, 34, 38, 39; leading, 46, discrimination, 82, 84
48; managing, 42–43, 86–87, 90; diversity, 46, 81, 82, 86
motivation for, 49, 50–51, 75, 83. Domorski, Paul, 44
See also infl dot.com, 63, 104 ection
change advocate, 103, 104, 114 driver leadership, 34–35, 108, 109, 112–13,
Charan, R., 45, 90 114; gaps in, 50–51; as social style,
Chief Executive Offi See CEO 31–34; and status quo, 42, 44, 49, cer.
Chief Process Leader (CPL), 116–17 50, 84
Christensen, Clayton, 9 Drucker, Peter, 47–48, 57
Cialdini, Robert B., 85, 86 dynamics, board, 102–22; and chairman,
Clark, David P., 60, 61 115–16; and eff ectiveness, 106–11; and
coaching, 46, 48, 111, 114; commitment outstanding directors, 117–20; and
to, 5, 10–11, 12, 60, 88, 121; and tough team roles, 102–4; and teamwork,
love, 50–51 111–14; and tough love, 104–6
