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140 I N D E X stakeholders, 115; commitment to, 5, 8–9, TRACOM Social Style Self-Assessment, 12, 60, 88, 121. See also shareholders 76, 85 status quo, 20, 48, 57; and business cycle, transparency, 5, 9–10, 12, 60, 88, 121 19, 34, 75; and driver leadership, 42, trough, 34, 36 44, 49, 50, 84 TTWO (Take Two Interactive), Stodt, Martha, 31 58–69 storming, 102, 103, 105, 114 Tuckman, Bruce, 102 Straight from the Gut (Welch), 36 Tushman, Mike, 69, 77 strategic context, 70–73, 81 Tyco International, 1–4, 18–19, 21 strategy, 3, 45, 46, 71–73, 79 Tylenol, 7–8 Strategy Diamond, 69–70, 72–73, 81–82 Th United Airlines, 25 e Strategy Paradox: Why Committing to Success Leads Corporations to Failure . . . and What to Do About It Valentine Massacre, 26–27, 43 (Raynor), 9 values, 3, 5, 6–8, 12, 60, 66, 88, 121 structure, 70, 71, 78, 79, 82, 83, 98, 113 success. See eff Wall Street Journal, 1 ectiveness succession planning, 20–21, 45 Waxman, Henry, 15 Sumner, Kelly, 60, 61, 62, 63, 64 Welch, Jack, 21, 34, 35, 36–37, 38, 39–40, Swartz, Mark H., 2 84 Why-Why Diagrams, 95–96, 98, 99 Take-Two Interactive Soft Wilkinson, Helen, 103 ware Europe Limited (TTE), 60 Williams, Anthony, 61, 62 Talent: Making People Your Competitive Wilmers, Bob, 8 Advantage (Lawler), 53 Winning (Welch), 35 team building, 45, 46, 106–11 Winters, Karl, 63 team roles, 102–4, 114 Wiserman, Eric, 126 teamwork, 4, 111–14, 115 tough love, 101, 118; in the boardroom, Xbox games, 58, 63 14–21, 24–28, 44, 48, 58, 67, 128; and coaching, 50–51; failure of, 56, 104–6; zeitgeist, 123 utilizing, 88–89, 121 Zelnick, Strauss, 66

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