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3 . W H Y T H E R I G H T PA R T N E R S H I P M AT T E R S 131 14. Donald C. Hambrick and Gregory D. S. Fukutomi, “Th e Seasons of a CEO’s Tenure,” Th Vol. 16, No. 4 (Oct, 1991), pp. 719– 742. e Academy of Management Review, 15. James C. Collins, How the Mighty Fall: And Why Some Companies Never Give In (New York: HarperCollins, 2009). 16. Onoran and Helyar, “Fuld Sought Buff ett. . . .” 17. D. K. Berman, “Where Was Lehman’s Board?” Th , Sep- e Wall Street Journal tember 15, 2008. 18. JetBlue. “Overview,” 2002 Annual Report. http:// www .jetblue .com/ about/ ourcompany/ annualreport/ 2002/ about -main .html (accessed September 11, 2009). 19. Ibid. 20. Nancy Brown Johnson, “Low- Cost Competition in the United States.” Labor and Employment Relations Association Series, Proceedings of the 58th Annual Meet- ing. 2006. http:// www .lera .uiuc .edu/ pubs/ proceedings/ index .html (accessed Septem- ber 11, 2009). 21. George Will, “An Airline that Isn’t Bankrupt.” Th , January e Washington Post 25, 2007. 22. Neeleman, February 2006, jetblue .com. 23. Press release, February 14, 2007, jetblue .com. 24. Allan Sloan, “From One Case Study to Another,” Th , Feb- e Washington Post ruary 27, 2007. 25. Press release, May 10, 2007, jetblue .com. 26.JetBlue.AnnualReport2007. http:// library .corporate -ir .net/ library/ 13/ 131/ 131045/ items/ 290628/ JBLU _2007annualreport .pdf (September 11, 2009). 27. Ibid. 3. Why the Right Partnership Matters 1. Noel Capon, Key Account Management and Planning: Th e Comprehensive Hand- book for Managing Your Company’s Most Important Strategic Asset (New York: Free Press, 2001). 2. Capon, Key Account Management and Planning, p. 111. 3. Jack Welch and Suzy Welch, Winning (New York: HarperCollins, 2005). 4. Jacqueline Durett, “GE Hones Its Leaders at Crotonville,” Monday, May 1, 2006. Training. 5. Larry Bossidy and Ram Charan, Execution: Th ings e Discipline of Getting Th Done (New York: Crown Business, 2002). 6. T. Chapelle, “Directors in Dark Have Th Agenda 27 (May emselves to Blame,” 2008). 7. M. Beer and N. Nohria, eds., Breaking the Code of Change (Cambridge: Har- vard Business School Press, 2000). 8. W. Warner Burke, Or ga ni za tion Change: Th (Th ousand Oaks, eory and Practice CA: Sage, 2002).

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