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130 2 . TO U G H LOV E I N T H E B OA R D R O O M 10.M&TBank,“VisionStatement.” https:// www .mtb .com/ ABOUTUS/ Pages/ VisionStatement .aspx (accessed September 8, 2009). 11. M&T Bank. “In the Community.” https:// www .mtb .com/ aboutus/ community/ Pages/ Index .aspx (accessed September 8, 2009). 12. Jennifer Reingold, “Banking the Buff Fortune, April 17, 2009. alo Way,” 13. Berman, “Where Was Lehman’s Board?” 14. Michael E. Raynor, Th e Strategy Paradox: Why Committing to Success Leads Companies to Failure, and What to Do About It (New York: Doubleday, 2007). 2. Tough Love in the Boardroom 1. Lehman Brothers, “Mission Statement,” http:// www .lehman .com/ who/ mission (accessed January 10, 2008). 2. Lehman Brothers, “Sustainability Principles,” http:// www .lehman .com/ who/ sustainability (accessed January 10, 2008). 3. Carl Icahn, “Th e Icahn Report.” http:// www .icahnreport .com (accessed Octo- ber 13, 2008). 4. Charles Beach and Nell Minow. “Risk Management: An Oversight Oversight,” March1,2009. http:// www .risk .net/ public/ showPage .html ?page = printer _friendly _ risknet & print = 843572 (accessed September 11, 2009). 5. Yalman Onoran and John Helyar, “Fuld Sought Buff er He Refused as ett Off LehmanSank.”November10,2008. http:// www .bloomberg .com/ apps/ news ?pid = 20601109 & refer = home & sid = aMQJV3iJ5M8c (accessed September 11, 2009). 6. Ibid. 7. David W. Merrill and Roger H. Reid, Personal Styles and Eff ective Per for mance (Boca Raton: CRC, 1981). 8. CNN Online. “CEO Roberto C. Goizueta Dies at 65.” October 18, 1997. http:// www .cnn .com/ US/ 9710/ 18/ goizueta .obit (accessed September 11, 2009). 9. Natasha Tarpley, “What Really Happened at Coke?” Fortune, January 10, 2000. http:// money .cnn .com/ magazines/ fortune/ fortune _archive/ 2000/ 01/ 10/ 271736/ index .htm (accessed September 11, 2009). 10. Betsy McKay et al., “Tone Deaf: Ivester Had All Skills of a CEO but One: Ear for Po liti cal Nuance— Clumsy Handling of One Flap Aft er Another Cost Him Coke Board’s Confi Th , Decem- e Wall Street Journal dence— How to Irritate the Eu ro pe ans,” ber 17, 1999. 11. Tyco International Ltd., “Board Governance Principles: Amended December 6, 2007.” http:// www .tyco .com/ wps/ wcm/ connect/ 7ec1ae004d67be70bdc3ff 790dc56802/ Board+Governance+Principles .pdf ?MOD = AJPERES . 12. James M. Kouzes and Barry Z. Posner, Th e Leadership Challenge: How to  Get  Extraordinary Th (San Francisco: Jossey- Bass, ings Done in Organizations 1987). 13. Onoran and Helyar, “Fuld Sought Buff ett. . . .”

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