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138 I N D E X Jung, Andrea, 126 Learning Cycle (Honey and Mumford), Jung, Carl, 17 51–52 Th e Learning Studio (TLS), 104–6 Kakabadse, Andrew, 115 Lee, Charles R., 120 Kakabadse, Nada, 115 Leeds, Don, 62 Kangas, Ed, 37 Lehman Brothers, 1, 20, 89; and Board’s Kennan, Elizabeth, 119 failure, 14–16, 54–57; collapse of, 9, 10, Key Account Management (Capon), 24, 53–54 31, 32 levers, 71, 77–79 Klepper Leadership Model, 31 low-cost carrier (LCC), 25, 28 Kohlberg, Lawrence, 5 Lund, Peter, 120 Kouzes, J. M., 19, 31 Kozlowski, Dennis, 2 MacMillan, Ian, 71 Krol, Jack, 2–3, 4, 62, 115 management, 20–21, 39, 45, 68, 78; risk, 9, 12, 15, 16, 98, 100; and Social Lafl Contract, 5, 7, 66; strategic, 41, 79; ey, A. G., 40 Lapin, Jeff and values, 3, 66 ery, 63, 64–65 Lawler, Edward E., III, 53 Market Busters: 40 Strategic Moves Th at Lead Independent Director (LID), 118, Drive Exceptional Business Growth 119; duties of, 115–16; as process (McGrath and MacMillan), 71 leader, 116–17 McGrath, Rita, 71, 100 leadership, 5–6, 19–20, 25–28, 31, 79; McNerney, James, 21 board, 102, 107, 111, 114, 115, 117–22; Merrill, David, 17, 31, 106, 107, 110, 111 and business cycles, 30, 41–44, 75; metrics, 121; leadership, 45–57, 62; CEO, 16–20, 23–24, 29, 33–34, 74–75, partnership, 89–90, 100 89–90; eff metrics, hard, 45, 48, 54, 56; at TTWO, ectiveness of, 1, 3, 47–48; failures of, 2, 30, 52, 58, 64, 67; gaps 62, 64 in, 49–54, 94, 96, 98; infl metrics, soft , 45, 48; and diagnostics, exibility in, 40–41; and metrics, 45–57, 62; 54–57; and feedback, 97–98 mistakes in, 48, 50, 53, 54, 57; and Miller, D., 31 partnership, 1, 11, 59–65; practices of, Miller, George A., 5 17–18, 48–50, 54–55, 56, 57 Miller’s Law, 5, 13 Leadership Compass Inventory (Fenlon), Minow, Nell, 16 46, 47, 49 Morgenson, Gretchen, 119 leadership models: ILM (Integrated), Morris Air, 25 41–44, 49–54, 58, 66–68, 84; Motorola, 37, 39 Situational, 111, 114 Mowell, John, 43 leadership styles: assessment of, 74–76; M&T Bank, 8–9 and business cycles, 30, 41–44, 75; Muller, Larry, 61, 62 fl Mumford, Alan, 51–52 exibility in, 23–24, 44, 50; under stress, 83–84. See also amiable Murdoch, Rupert, 120 leadership; analytical leadership; driver leadership; expressive Nardelli, Robert, 21 leadership; social styles NASDAQ, 63, 123–25

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