task-centered and generalist practice 15
a teacher in a classroom together (Viggiani, Bailey-Dempsey, and Reid,
in press). The model is particularly useful for classrooms that have a
high number of children with academic, behavioral, or attendance dif-
ficulties and in circumstances in which student social workers can serve
as practitioners. Using task-centered methods, social workers intervene
with behavioral and attendance issues, which permits teachers to focus
their efforts on teaching. Weekly collaborative meetings facilitate on-
going communication between the teachers and the social workers.
SWTCC was tested using social work interns in two classrooms in an
urban elementary school in Albany, New York. A quasi-experimental
design that included the use of comparison classrooms indicated that
SWTCC fostered appropriate classroom behavior, such as following
rules, and had a positive effect on attendance problems. Social worker,
teacher, student, and parent questionnaires revealed that the interven-
tion was perceived positively.
Task-centered case management in the schools. This variation, men-
tioned briefly in the first edition, has been designed primarily to help chil-
dren at risk of school failure with specific focus on problems of grades,
attendance, and classroom behavior. In consultation with the family, the
social worker forms a case management team that includes the worker
as leader, the student, one or two of the student’s teachers or other school
personnel, and the parents. Depending on the case, the team might also
include such other members as a student peer, a member of the extend-
ed family, or a community agency representative. Considerable weight is
given to the student’s input in team member selection, especially the
teacher(s) to be invited. In addition, the social worker sees the child and
his or her parents in individual and family sessions.
The main purpose of the case management team is to identify and
work on school-related problems. All team members are involved in
developing and carrying out tasks to solve the problems. For example,
students might undertake tasks of completing homework assignments,
making up detention time, and attending classes; parents’ tasks might
include facilitating and monitoring homework and providing rein-
forcers for successful school performance; teachers’ tasks might include
providing students extra help and obtaining information about school
resources or policies that might affect the student, as well as coordi-
nating activities of team members; and social workers assume tasks to